In an effort to bring faster customer service, Iowa Workforce Development announced that all walk-in customers at 430 E. Grand in Des Moines will be redirected to use the telephone helpline or the online services for their unemployment needs. However, in a decision made on Monday, April 16, Iowans visiting the Des Moines unemployment office at 200 E. Grand Ave. will continue to receive in-person assistance with problematic unemployment claims.
Unemployment and re-employment services are also available online at hundreds of IowaWorks Access Points in Iowa. To find an Access Point location nearest you, visit www.iowaworkforce.org. To email questions or receive assistance with your claim, email uiclaimshelp@iwd.state.ia.us. You may also call 515-281-4199 for local area or toll free outside of Des Moines at 866-239-0843.
